Why did “Your PC ran into a problem and needs to restart” loop happen?

This error happened mostly when your PC turns off suddenly without proper shutdown. The other possibility is when you plugin an external drive or USB drive that is not compatible with your hardware. My laptop running Windows 10 Pro edition, the laptop’s battery was already dead, only lasted several seconds before the laptop turn off by itself, at that time I forgot to plug in the charger and got into this trouble 🙂

How to solve this problem?

Error “your pc ran into a problem and needs to restart” happened again to my laptop and this time I fixed the problem pretty quickly as I read again this post.

There are 2 ways to fix the problem and solution no 1 always works for me.

The number 1 solution is to repair the corrupted file system caused by the sudden shutdown of the computer without proper procedure.

The number 2 solution is to replace the corrupted configuration files with the last time configuration that worked well.

Solution number 1 – your pc ran into a problem and needs to restart:

Run checkdisk command on the drive that contains Windows folder

On the automatic repair window click the button advanced options

On the next window, click troubleshoot button

on the next window click the command prompt to start the process

X:\>windowssystem32>chkdsk /f /r c:

your pc ran into a problem and needs to restart fix and repair bad sector on drive c:

During the repair process, you will see that although on SSD we still experience bad clusters but we will not experience bad sectors as on HDD (harddisk).

Let the command start repairing

your pc ran into a problem and needs to restart - repair the corrupted files

This process will take sometimes depends on how big is your storage and whether it is HDD or SSD. Mine above is SSD so the repair took about 5-10 minutes.

After this process was completed, I tried to restart the laptop and it works normally.

As the final step don’t forget to do the error checking process.

From File Explorer right-click the C: drive, click properties, choose the tools tab, and click the Check button.

Follow the instruction on the screen, when it finish you’re good to go.

your pc ran into a problem and needs to restart error checking

I am very glad about this and hope you can also fix the problem “your pc ran into a problem and needs to restart” in away that as easiest as possible.

Solution no 2 your pc ran into a problem and needs to restart loop:

Basically to copy the config file from the last known good configuration. This process a little bit complex steps but it’s worth trying:

Choose advanced options (click)

Choose Troubleshoot

Choose Command prompt

In my case it straight goes to the command prompt, some people report that they ask for username and password, just enter your windows administrator’s username and password.

I was in X: drive after click command prompt. You have to change to drive where your Windows folder exist. In my case C: drive, it could be D: or other drive, just make sure you have windows folder.

On the command prompt window:
Make a backup folder containing your config files.

Go to c drive
x:\>windows\system32> cd c:
go to c:\windows\system32\config\
c:\> cd windows\system32\config\
make a backup folder:
c:\windows\system32\config> md backup
Copy all item in current folder(config) into backup folder
c:\windows\system32\config> copy *.* backup
There are about 10 files copied from config folder to backup folder.

Copy all files from Regback to Config
c:\windows\system32\config>cd Regback
c:\windows\system32\config\regback>copy *.* ..
It should copy 9-11 item to config folder, choose overwrite when asking. If you found not copy anything, it means your Regback folder is empty as mine, thus this solution is not valid.

After completed try to restart your computer should back to normal.

Read my other troubleshooting post:

– No logon servers available

Let me know in the comment below if you found another way to fix the “your pc ran into a problem and needs to restart” problem.

Have a nice day 🙂

Update 23 Aug 2022

Today I experience again the same error but with a different solution. On startup settings options there are 9 options but none of them is working.