When you found bad_pool_header error on Windows 10 it is related to hardware, it could be RAM problem or device driver that needs to be replaced. The complete error message is:
Your PC ran into a problem and need to restart. We’re just collecting some error info, and then we’ll restart for you. (% complete)
Some ways to fix this bad pool header error:
1. Install the latest service pack. Service Pack is a cumulative fix for Microsoft Product, Operating System, and application. Although Microsoft issue daily fix, but it also releases a service pack update.
2. Update the latest hardware driver
3. Use windows recovery process
4. Replace RAM